House of Knives Deliveries Continue Despite Looming Canada Post Strike

Canadians have been quite worried about what is happening at Canada Post and the ongoing contract negotiations with the Canadian Postal Workers Union (CUPW). It is expected that Canada Post workers may be locked out as early as July 2, 2016. While this action may delay the delivery of your letters and other parcels, they will not delay your order from House of Knives. In anticipation of a potential Canada Post service disruption, we have taken precautions to ensure that through rain or shine, snow or sleet, any order made on our website will be delivered to you.

In order to maintain delivery service across Canada, we will be partnering with with UPS and Purolator to pick up the slack that Canada Post has left. We may even have FedEx help out with the workload as well. So if the “Men in Brown” a Purolator Driver, or Tom Hanks favourite courier comes knocking on your door, get excited! It could be your House of Knives order.

All orders that were received on or before June 28th, 2016 will be shipped via Canada Post. Any orders made on June 29th, 2016 and later will hitch a ride with one of the friendly delivery people above. If there are any issues with your order during this transition, please feel free to reach out to us with your order number and your contact details.

How Our Service Won’t Change

• Our shipping costs will not go up
• We will still have free shipping on orders $100 and over throughout Canada
• Shipping and delivery times will experience no delay
• You will still receive tracking information on your order
• Delivery to stores will still be ongoing

How Our Service Will Change

• We won’t be able to ship to PO boxes, the Territories, and very remote areas.

If you are in the Territories, or if you’re not sure if your area is remote, please contact us at service@houseofknives.ca or call 1-855-600-3343 and we’ll work on finding an alternate shipping solution for you.

We wish Canada Post and the Canadian Union of Postal Workers (CUPW) luck in their ongoing negotiations and we look forward to working with them again as soon as possible.